DO NOT BOOK IF YOU HAVE ANY OF THE FOLLOWING:
· You are under 18 years of age
· You are 65 years of age or over (message me for approval)
· Pregnant or nursing
· Sick with a cold, flu, or covid
· Allergies to numbing medication
· Currently on antibiotics
· Had botox less than 2 weeks ago
· Immunodeficiency disorders or epileptic
· Hepatitis or any other communicable disease
· Prone to hypertrophic scarring/keloid
· Blood pressure/blood thinning medication
· Undergoing chemotherapy
· Severe skin allergies or psoriasis/eczema in treated area
· Acne, skin irritation, dermatitis in the treated area
· Recovering from lid lift or laser eye surgery
· Used Accutane in the past 6 months
· Currently using prescription skin/acne medication
· Previous work done to brows by another artist (send photo for approval)
If any of these apply to you, it’s mandatory to get approval prior to booking your appointment. Having any of these will result in forfeiting the deposit and refusal of service!
To get approval please reach out to 305-965-3371 or firstname.lastname@example.org.
You may text or email photos of your brows in clear lighting with no makeup on. From there we can discuss your options.
-- RETAINER --
An $100 retainer is required in order book and confirm your appointment. Retainers must be made within an hour of booking. Otherwise, your appointment request will be cancelled. The retainer is to ensure you are serious about booking your appointment and will be deducted from your overall cost. Cancellations will automatically result in a forfeit of your retainer.
ALL RETAINERS ARE NON-REFUNDABLE.
Retainers are to be made via Zelle, CashApp or Venmo using the following:
-- PAYMENT METHODS --
We accept credit cards (amex, visa, mastercard & discover) and Zelle. We do not accept cash payments.
We also offer two payment plan options. Please read more about our payment plans HERE.
If you are going to choose to pay with one of our payment plan providers, please DO NOT BOOK an appointment. Message us directly and we will walk you through the process and send you a booking link after finalizing the payment plan.
-- RESCHEDULING AND CANCELLATION --
All requests for rescheduling must be done so within 48 hours of appointment without forfeiting the deposit made toward your appointment. I understand unforeseen circumstances may arise, however your deposit is non-refundable to your appointment. ‘No-call no-show’s’ will be charged the full cost of the scheduled service to the card on file.
Only ONE time rescheduling is allowed.
-- REFUNDS --
Due to the nature of the treatment and lengthy service, NO refunds will be given. No exceptions.
-- CONSENT FORMS --
Forms will be sent 24 hours prior to the start of your appointment. They are to be filled latest 6 hours prior to your appointment for review. Any later than 6 hours and your appointment will automatically be rescheduled. No exceptions
-- LATE ARRIVAL --
Please contact us if you are going to be late for your appointment. There is a 15 minute grace period for appointments after your starting time. After so, your appointment will be rescheduled and you will forfeit your deposit. This applies to complimentary follow-up appointments.
Do NOT submit your deposit until you have read all policies, aftercare instructions, terms and conditions related to your appointment. Submission of your deposit signifies your agreement of these terms.
-- GUESTS --
NO guests allowed in the treatment room unless approval has been given. There is a waiting area for guests.
No children or pets will be allowed due to possible distractions. NO EXCEPTIONS.